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✨ About Me

I’m Subin, a senior technical writer with 7 years of experience crafting high-impact developer documentation, API references, and product tutorials. Over the years, I’ve worked with established enterprise brands such as PayPal, Nokia, Michelin (via CGI), and high-growth platforms like Aquera and Beebom. My expertise lies in architecting docs-as-code ecosystems, driving product adoption through seamless API onboarding, and pioneering agentic AI workflows to scale documentation delivery.

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📌 Work Highlights

A snapshot of my key accomplishments and the roles where I delivered them:
For additional context, see manager and cross-functional appreciations from PayPal projects in the resume section.

PayPal

Led the integration of agentic AI workflows and managed end-to-end documentation for Zettle (PayPal’s Point Of Sale offering) portfolio.

Aquera

Spearheaded critical docs-as-code initiatives and led documentation efforts for Aquera’s Okta Integration Network listings.

CGI (Michelin)

Delivered comprehensive REST API documentation for Michelin’s mapping service and optimized client-facing release notes.

Nokia Solutions and Networks

Authored technical hardware descriptions, network system overviews, and troubleshooting guides for global cross-functional teams.

Beebom

Launched and owned a weekend content vertical that grew organic traffic by 40%, building foundational expertise in translating complex tech concepts into accessible content.

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🎤 Presentations & Talks

I regularly engage with the broader technical communication community to learn from peers and share my learnings.

Docs as Tests and Doc Detective

Subin presenting Docs as Tests at the Tech Writer's Tribe Bengaluru ConferencePresented at the Tech Writer’s Tribe Bengaluru Conference. Explored how to implement the Docs as Tests methodology using Doc Detective to keep documentation and product in sync, validating guides against live UIs and APIs to eliminate stale docs.

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🚀 Explore My Portfolio

Work Samples

Explore my conceptual guides, step-by-step procedures, and technical blog posts.

Full Resume

Dive deeper into my background, core competencies, and software toolstack.

LinkedIn

Connect with me on LinkedIn.

Get in Touch

Have a role in mind or want to collaborate? I’d love to hear from you.